Archive for the ‘channelcentral.net’ Category

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Signs you need to improve the way you quote customers

January 26, 2018

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For some, if you’re sending out quotes and hitting your targets, that may be enough, but often with our customers, we can find at least one area to improve.

 

 

We have some key questions that we ask to help us find out:

How long are your quotes taking to get out of the door?
If quotes can be made quickly they are more likely to result in sales success. If you’re finding, due to complexity, that your quotations have multiple touch points internally (or even throughout your supply chain), it can cause delays. Or perhaps you’re so busy, your teams’ just haven’t got time to respond to leads efficiently. It might be time to assess how you can shorten the cycle and improve quote conversion rates by 30%*.

Are your sales teams discounting too much?
In anticipation of winning a deal it is quite common to offer large discounts and these are not always feasible or financially viable for the business.  It can be difficult to manage even if staff are told not to go below a threshold. Looking at ways to manage discounting and grow attach rates will help protect profit margins. You could increase monthly quotation values by as much as 40%*!

How are your quotes calculated?
So many people are still using good old-fashioned spreadsheets! However good they are at using them, manual calculations always leave room for mathematical errors and out of date information. Sales Teams should be quoting with real-time information. Moving away from spreadsheets will not only speed up the quotation process but will decrease the chances of human error.

Do you require product specialists or solution architects to help your sales teams quote?
When specialist staff are required to support the sales team this not only increases your overheads but delays your quotation cycle. If you’re selling complex products it is impossible to expect your sales team to know the technicalities and compatibility of what might be thousands of products, but there is a more efficient way of supporting them.  You could reduce workload by as much as 50%*.

Is your customer service team spending too much time rectifying orders and managing returns? What if they could be using that time offering courtesy calls and managing customer satisfaction instead? If quotations are accurate and 100% validated every time, not only does it speed up the sales cycle but it can reduce the number of enquiries/complaints and reduce the impact of managing costly returns by 4.9%*!

Are customers waiting too long for delivery?
This might be because they are accepting quotations for products that are out of stock. If stock was transparent then an alternative solution could be found and delivery made quickly.

Is your customer base growing more quickly than your sales team?
Not a bad problem to have, but you will lose business if you can’t respond to all your leads. Harder still, when those leads are coming in from other countries with language and currency barriers. What if you could remove these barriers to entry and operate in any market where there is business?

After this quick assessment, there is a strong chance that at least one of these areas for improvement is an on-going issue in your business. So rather than just carrying on doing things the way they have always been done, let’s try and fix it.

Configure, Price, Quote (CPQ) Software is designed to:

•    Reduce sales cycles
•    Protect profit margins
•    Ensure accuracy with built-in validation
•    Be your product expert
•    Provide real-time information including stock and pricing
•    Operate in multiple languages and currencies

And much more beyond!

CPQ Software can be offered as standalone or integrated within webstores either as a plug-in or a single web service call, enabling customers to self-serve and manage their own complex quotations.

If you think it is time to improve the way you quote your customers then get in touch, for an informal discussion or download our whitepaper on Increasing Revenue and Reducing Workload to learn more.

*Source Data: HP and Westcoast Case Study “Westcoast empowers resellers with quotation tool”

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Attracting New Talent!

November 2, 2017

Chris editedYesterday, we were at the University of Gloucestershire Placement Fair. We spoke to many students that are either looking for an Undergraduate Placement opportunity or a full-time role after graduation.

channelcentral has been working with the University of Gloucestershire for 3 years and we have had much success with our Undergraduate Placement Scheme. Our students have worked on development projects for multi-national organisations and have brought great value to the business with their talent and enthusiasm. In return, we firmly believe in giving our students the best start; with excellent rates of pay and benefits, a varied role with lots of opportunities to learn and a friendly, experienced team of professionals to work with.

One of our placement students simply said:

“Basically, it’s the biggest opportunity you can have to develop your skills”

As we look to recruit the next wave of Placement Students into our business, we are proud to have a permanent member of staff who came back to us after the Undergraduate Placement scheme. With all of our students, we not only want to give them the best start in the IT Industry, but we want them to spend their careers with us!

Visit our careers page to learn more about our partnership with the University of Gloucestershire and hear from past students.

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Celebrating a Decade in the Channel

August 29, 2017

August 2017 marks 10 years of channelcentral being in business. We are incredibly excited to be celebrating. It has taken a lot of hard work to get to where we are today, made slightly harder by the Global Recession that coincided with our launch!

In August 2007 channelcentral started as a team of just 4 people working out of a spare rooms. A year later, our flagship product, iQuote, was born. Today, iQuote is used around the world in over 60 countries by Hewlett Packard Enterprise and HP Inc. customers. This configure, price, quote (CPQ) software has helped grow their businesses and provide efficiencies within sales teams in hundreds of Distributors and Resellers.

Off the back of iQuote’s success, channelcentral has been able to develop new CPQ Software services, Product Selectors, B2B Sales Portals, and Smartphone Apps as well as many custom built developments to assist the IT Channel. Our Software has been shortlisted for a few awards along the way too!

Today, channelcentral has 2 UK offices and a presence in the US and Colombia to support it’s ever growing business. With 29 members of staff, many of which have come from the IT Channel and are experts in their field, channelcentral is looking forward to the next 10 years and developing many more software solutions for IT Vendors, Distributors and Resellers.

At our Company Meeting held in August 2017 we reflected on the last 10 years and enjoyed an obligatory cake. A huge Thank You to all of our customers for helping us get this far. We wish we could have saved you some cake!

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Simplified Network Deployment and Management for Small Organizations

March 21, 2017

The HPE OfficeConnect 1920S Switch Series is designed for small businesses that require enhanced performance to support bandwidth-demanding applications.

They are ideal for environments that require advanced features for granular control and where smart-managed flexibility is a must for easy network configuration and management. The switches are advanced smart-managed fixed configuration Gigabit switches that are optimized for small business price/performance. They offer 8-, 24- and 48-port configurations, choice of PoE+ and non-PoE+ models; some include SFP slots for fiber connectivity.

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The following SKUs are now available in iQuote for quoting:

Worldwide SKUs: JL380A, JL381A, JL382A, JL383A, JL384A, JL386A

iQuote is Configure, Price, Quote Software developed for HP Inc. By www.channelcentral.net

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See the All New iCreate Software for Westcoast!

January 30, 2017

iCreateWe are delighted to announce the latest release of our iCreate Configure, Price, Quote (CPQ) Software for Westcoast Distribution. The Software is now bigger and better than ever. It has never been easier for Resellers to sell the entire HP PC range to their customers’ exact requirements.

Here are just a few of the reasons Resellers should be using iCreate from Westcoast Distribution:

  • Configure the HP Workstation range
  • Configure the NEW HP Premium range
  • Configure by graphics card
  • Export validated quotes to Excel for upload directly into HP’s bid system
  • Save and name popular configurations for future use
  • Full slot configuration and accessory selection
  • Maximise your margin opportunity

And best of all…it is simple and easy to navigate!

Use the Westcoast iCreate tool today for all your HP business. Visit Westcoast iCreate.

iCreate is developed exclusively for Westcoast Distribution by channelcentral.net. channelcentral specialise in quotation software to enable the IT Channel Worldwide.

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iQuote 2.0 Introductory Webinar

January 24, 2017

Register Today!

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We are delighted to announce that iQuote 2.0 is live and is steadily being rolled out Worldwide during 2017*.  As a HPE or HP Inc. partner, you won’t want to miss our Webinar event where you will be introduced to many of the new features in iQuote 2.0 and we will demonstrate how easy it is to navigate the new user interface.

In this Webinar, you will be guided through the value proposition and we will share resources to help you get the most out of the Program to grow your business. The session will end with a brief Q&A. We invite attendees to submit any questions prior to the event.

Register today to secure your space. We have a Webinar taking place in the Americas and EMEA. Both Webinars are scheduled for Wednesday 1st February.

Select your region below to register:

AMERICAS – Wednesday February 1st at 11am EST

EMEA – Wednesday 1st February at 13.30 GMT

Submit your questions for the live Q&A session in the webinar here.

*Partners are being contacted in turn to transition over to the new Software.